The Inclusive Service Standards were developed to assist aged care providers in the development and delivery of inclusive services to all consumers. They provide a framework for organisations to adapt and improve their services and practices so they are welcoming, safe and accessible.
The following four online training modules provide an introduction to each Standard, together with ideas on how you could implement them within your organisation:
The Centre for Cultural Diversity in Ageing provides expertise in culturally inclusive policy and practices for the aged services sector. We have over 20 years of experience in supporting aged care providers to address the needs of older people from culturally and linguistically diverse backgrounds.