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FAQS

Make the most of your experience

How do I setup my profile?
Upon logging in to the virtual event platform, go to the Account tab and select “Edit Profile.” You’re encouraged to add a photo, short biography, update your status to public, and links to your social media accounts.

How do I join a session?
Go to the Program for an overview and click on the conference talk. This will show all of the sessions and times. 
Then simply  click on the Livestream button on the top banner to join live presentations. 

How can I learn more about the speakers?
Information about the speakers can be found on the speakers menu item. Read more about each speaker, their talks, and download their available resources. 

How do I submit a question to a speaker during sessions?
To submit your question before the session, simply go to the Program and select the Session/Talk. At the bottom of every page, there will be a Questions section. Click on ‘Ask Question’ and submit your question. Similarly, there will be a Questions section at the bottom of the Livestream page where you can submit your questions. 

How do I chat with exhibitors and other participants?
During each session, you can submit your questions for the Q&A. 
You can click 'Chat' under the attendees to search for an exhibiting company or participant to start a conversation. The ‘Chat’ button is also available on the top banner to view your current chats and group conversations.

If I need technical support, what should I do?
If you’re in the platform but need assistance, you may go to the reach the pop-up Help Desk at the bottom right corner of your screen. 

#CALDWays 2020
#CALDWays 2020
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