This session has been designed to assist aged care providers implement an inclusive approach to service delivery. This approach is in keeping with the Aged Care Quality Standards expectations that organisations have a culture of inclusion and respect where consumers have their identity, culture and diversity valued. You will be able to learn about:
• How an inclusive approach supports the implementation of the Aged Care Quality Standards;   
• Principles of an inclusive approach to service delivery and utilisation of Inclusive Service Standards;
• Implementing the Aged Care Diversity Framework and Action Plans.